Frequently Asked Questions
Discover everything you need to know about our lead-free crystal glassware and shipping services.
What makes NUDE Glass different from traditional glassware?
All NUDE Glass products are crafted from lead-free crystal, offering exceptional clarity, brilliance, and durability. Our design philosophy focuses on 'Simple is Beautiful,' merging contemporary aesthetics with high-performance functionality.
Is NUDE glassware dishwasher safe?
While many of our collections are dishwasher safe, we recommend hand-washing or using a delicate glassware cycle to maintain the brilliance of the crystal. Always ensure items are spaced apart to prevent chipping during the wash.
What is your shipping policy for fragile items?
We take extreme care in packaging. Every order is secured in protective, drop-tested packaging to ensure it arrives in perfect condition. We offer standard and expedited shipping options globally.
What happens if my order arrives damaged?
We offer a 100% satisfaction guarantee. If your glassware arrives broken or defective, please contact our support team within 48 hours with a photo of the damage, and we will send a replacement free of charge.
Do you offer international shipping?
Yes, NUDE Glass ships to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout based on the weight of your order.
Can I return my purchase if I change my mind?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the product is faulty.