Returns & Exchanges
At NUDE Glass, we stand behind the craftsmanship of our contemporary glassware and offer a 30-day return policy for unused items in their original packaging. We strive to ensure your home experience is elevated by every piece you receive.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the glassware items you wish to return.
- 2.Prepare the Package
Carefully repack your items in their original NUDE protective boxing to ensure the fragile glass arrives safely at our warehouse.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal and attach it securely to the outside of your return parcel.
- 4.Receive Your Refund
Once our artisans inspect the returned pieces for quality assurance, we will issue a full refund to your original payment method within 7-10 business days.